Hadley Wood Security: Standard Terms and Conditions
1. Introduction
These Standard Terms and Conditions outline the rules and regulations for the use of Hadley Wood Security's services. By engaging our services, you agree to comply with and be bound by the following terms and conditions.
2. Definitions
• Company: Hadley Wood Security
• Client: The person or entity engaging the Company for security services.
• Services: The security services provided by the Company to the Client.
• Agreement: The contract between the Company and the Client for the provision of Services.
3. Scope of Services
The Company agrees to provide security services as specified in the Agreement. This may include but is not limited to:
• Manned guarding
• Mobile patrols
• Keyholding and alarm response
• CCTV monitoring
4. Client Obligations
The Client shall:
• Provide the Company with accurate and complete information necessary for the provision of Services.
• Ensure that the site is safe for the Company’s personnel.
• Comply with all applicable laws and regulations.
5. Company Obligations
The Company shall:
• Provide Services in a professional and efficient manner.
• Ensure that its personnel are properly trained and licensed.
• Maintain appropriate insurance coverage.
6. Payment Terms
• Fees for the Services shall be as specified in the Agreement.
• Payment is due within 30 days of the date of the invoice.
• Late payments may incur interest at the rate specified in the Agreement.
7. Confidentiality
• Both parties agree to keep confidential all information obtained in the course of the Agreement.
• The Company shall not disclose the Client's information to any third party without the Client's prior written consent, except as required by law.
8. Data Protection
• The Company is committed to protecting the privacy and security of the Client's personal data.
• Personal data will be processed in accordance with applicable data protection laws.
• The Company will use the Client’s data solely for the purpose of providing Services and will not share this data with third parties without the Client’s explicit consent, unless required by law.
9. Liability
• The Company shall not be liable for any indirect or consequential loss or damage.
• The Company's total liability for any claim arising out of or in connection with the Services shall be limited to the amount of fees paid by the Client for the Services.
10. Termination
• Either party may terminate the Agreement by giving 30 days' written notice to the other party.
• The Company may terminate the Agreement immediately if the Client breaches any of its obligations under these terms and conditions.
11. Force Majeure
• The Company shall not be liable for any failure to perform its obligations under the Agreement due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, and strikes.
12. Governing Law
• These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.
• Any disputes arising out of or in connection with the Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Amendments
• The Company reserves the right to amend these terms and conditions at any time. Any such amendments will be notified to the Client in writing.
14. Contact Information
• For any questions or concerns regarding these terms and conditions, please contact Hadley Wood Security at:
Privacy and Data Protection Policy
1. Introduction
Hadley Wood Security is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect personal data.
2. Data Collection
We may collect and process the following data:
• Personal identification information (e.g., name, address, email address, phone number)
• Service-related information (e.g., site details, incident reports)
• Financial information (e.g., payment details)
3. Use of Data
The data we collect is used for the following purposes:
• To provide and manage our Services
• To communicate with Clients
• To process payments and manage accounts
• To comply with legal obligations
4. Data Sharing
We do not share personal data with third parties except:
• When required by law
• With your consent
• To protect the rights, property, or safety of Hadley Wood Security, our clients, or others
5. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
7. Your Rights
You have the right to:
• Access your personal data
• Correct any inaccuracies in your personal data
• Request the deletion of your personal data
• Object to the processing of your personal data
• Request the transfer of your personal data
8. Contact Us
For any questions regarding this policy or to exercise your data protection rights, please contact us at:
Info@hadleywoodsecurity.com
These terms and conditions and privacy policy ensure clarity and transparency in our dealings and highlight our commitment to safeguarding your data.